For your convenience, we will post the most common questions and answer them right here. Not finding what you want? Reach out directly at Contact Us
Q: I am a non-profit and want help with a fundraiser for a goal, how can you help me?
A: Fill out a Contact form or email us at email@example.com. Be sure to describe who you are and what your non-profit is all about. Your phone number is important, we will call you and set up an interview with you then, either by phone or in person
Q: I am a Vendor and want to know how I can get on your mailing list for events?
A: Fill out a Vendor Contact form or email us at firstname.lastname@example.org. Be sure to describe who you are and what your business is all about
Q: Do you offer more than just Vendor Events?
A: The answer is yes. Many different things depending on your Vision. Let us know your vision and we will let you know what we can do
Q: I have lost money to other Event Coordinators because they cancel events at last-minute or tries to reschedule when it is not a good time for me, Do you insure me a refund in this situation?
A: The answer is yes. If WE cancel an Event we refund you. If YOU cancel on one of our events, there is NO refund. If an act at catastrophic level causes an event to cancel YOU should have Event insurance to cover you.In most cases we would try to reschedule with this scene. If we cancel and reschedule you without notifying you, yes we will refund.
Q: Can I invite a friend or another business partner to help me at an event?
A: The answer is it is your responsibility to communicate that to us. We must know prior to an event or you risk them being turned away at the gate or us having to ask them to leave by extension of the community. Usually this is not a problem, we will need their name prior to the event and if they drive a car they have to park in a designated area in some of the locations
Q: I am in Direct Sales, can I reserve for my team members?
A: The answer is No. They must follow the same procedure of application
Q: Can I share space or send someone else in my place (sublet)?
A: The answer is No in most cases. However, in some events that have longer hours or larger crowds we do open up to teams working together. Never in the Private Communities, everyone must be approved for gate entrance. Sublet is never allowed. Most important, communication with us, we understand life happenings
Q: I want to participate and have a Service Dog or a prescribed Companion Pet, may I still participate?
A: The answer is with the proper notifications and documents. Private Communities have no issue with supporting the ADA, however due to their restrictions that include many entities from ownership to members, they have procedures to be followed by anyone including residents in their community. If this questions pertains to you, you have to follow the same procedure of application for us and email us this information which includes the permit and shot record attached. If you are an approved vendor with us we will then forward the information to the community for approval.